Frequently Asked Questions
Whether this is your first time pursuing counseling or you’ve been in and out of therapy for a long time, you probably have some questions. We want to make sure we help answer any specific questions you may have about costs, insurance, what you can expect, online therapy, how to choose the right therapist for you. Below you’ll find some answers to the most common questions we get but if you have some additional questions or would just like to talk to our admin Abigail, contact us today.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.
Do You Take Insurance?
We accept some insurance carriers! Currently, our licensed mental health providers accept United Healthcare, Optum, Oscar and Aetna. If you’d like to schedule with one of our licensed clinicians, be sure to mention that you would like to utilize your insurance and they’ll get it all set up and sorted.
For other carriers, we are considered “out of network” and leave it up to you whether or not you’d like to involve your insurance. We’re happy to give you a super-bill so you can get reimbursed but we’ll leave the running around and chasing your insurance company up to you 😅
What Can I expect In The 30min Free Session?
I mean, who doesn’t love free? In all seriousness though, we take our jobs super seriously and want to make sure that we’re a good fit. Studies have shown that 90% of the change that you’ll experience is due to the relationship you build with your counselor. SO, we do a free 30min session with everyone to make sure you dig us and we dig you and will be helpful. Find the right therapist for you 👇🏼
How much does a session cost?
With a growing staff of experts, our counselors range from $99-$150 per session with some charging additional rates for sessions booked at 6pm or after. Schedule your free first counseling session and lets get you back to being you again.
Check Out What Our Therapists Are Writing About
