WEBSITE Privacy Policy

LAST UPDATED: March 7, 2025

At Sunshine City Counseling, PLLC ("SCC"), we understand the importance of privacy. Our privacy policy is intended to let you know how we collect and use the information we receive from www.sunshinecitycounseling.com, our Website, and any associated mobile applications.

Our Website Privacy Policy covers:

  • What type of information is collected? How is it used?

  • With whom is information shared?

  • What is the opt-out policy?

  • How can information be corrected or updated?

  • Does SCC use cookies?

  • What kind of security does SCC use?

  • Links to other Websites

  • Changes to our Privacy Policy

  • SCC and GDPR Compliance

Questions regarding our policies can be directed to our SCC Support Team. Our team can be reached via telephone at 727-940-9538 Monday through Friday, 9:00 am to 5:00 pm EST. We may also be contacted via e-mail at info@sunshinecitycounseling.com, or by regular mail to Sunshine City Counseling, PLLC, Privacy Director, 1650 Pasadena Ave South, Suite 330 South Pasadena, Fl 33701

Our policy may change from time to time, but we won’t enact a change that would reduce your privacy rights without advance notice to you. Changes to our policy will be posted on this page. We encourage you to review our Privacy Policy whenever you access the Website or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

  • What information does SCC collect? How does SCC use the information collected?

There are two types of information involved when you’re using the Website – information you provide us by keying it in (personally identifiable information) and information we collect by monitoring and tracking (non-personally identifiable information that is collected automatically).

Personally Identifiable Information

You are not required to provide any personal information to access general information on the Website. However, we collect information that you provide directly to us when it is keyed in by you to access certain features of our Website, such as when you access or download content, create an account, participate in any interactive features, subscribe to a newsletter, register for an event, make a purchase, request customer support, or otherwise communicate with us.

This information may include, but is not limited to:

  • Name, postal address, email address, telephone number

  • Payment information (such as credit or debit card and billing address)

  • Any other information you choose to provide

SCC uses IntakeQ for forms and client communication, and Square for payment processing. These third-party vendors handle your data securely and in compliance with applicable regulations.

We use the personally identifiable information we collect to:

  • Contact you about SCC products, content, and services

  • Improve the quality of our services

  • Respond to inquiries and support requests

  • Process transactions related to our services

  • Monitor trends and usage

  • Enforce agreements

  • Send you important notices and updates

We do not sell or market any of your personally identifiable information to third parties.

Non-Personally Identifiable Information That We Collect Automatically

When you visit our Website, our servers automatically collect and recognize certain non-personally identifiable information, including:

  • IP address, web browser, operating system, access times, pages viewed, and links clicked

  • Information about the device you use to access the Website

  • Data collected via cookies and tracking technologies

We use this information to:

  • Analyze Website usage and trends

  • Improve the Website’s functionality and user experience

  • Support advertising and marketing efforts

    With whom does SCC share the information it collects?

SCC does not sell personal data. We may share information:

  • With service providers who assist in operating our Website and services (e.g., IntakeQ, Square)

  • With governmental authorities as required by law

  • In connection with business transactions such as mergers or acquisitions

  • To protect our legal rights and prevent fraud

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

  1. What is SCC’s “opt-out” policy?

If you do not want to receive emails or other messages from us, you can click ‘Unsubscribe’ in an email sent to you or contact us at info@sunshinecitycounseling.com to be removed from our email lists.

  • How can information be corrected or updated?

You may review, correct, update, or delete your personally identifiable information through your account or by contacting SCC during regular business hours. If you request deletion, we may retain an archived copy as required by law.

  • Does SCC use cookies?

Yes, SCC uses cookies to enhance user experience and track Website usage. You can manage your cookie preferences through your browser settings.

  • What kind of security does SCC use?

We use security measures to protect user data, including:

  • Encrypted communications

  • Secure storage and processing of payment information through Square

  • Continuous monitoring and data protection measures

While we strive to secure your data, no transmission over the Internet is 100% secure.

  • Links to Other Sites

Our Website may contain links to other sites. We are not responsible for the content or privacy practices of those sites.

  • Changes to Our Privacy Policy

This Privacy Policy is effective as of [Insert Date]. We may update this policy as needed, and changes will be posted on this page. If material changes occur, we will notify you by email or Website notice.

  • SCC and GDPR Compliance

SCC’s data security measures comply with GDPR standards, including:

  • Data portability and access upon request

  • Secure data storage and processing

  • Compliance with data protection laws

For more information on how we handle data or to make a request regarding your data, please contact us at info@sunshinecitycounseling.com.

Our credit card processors are:

  • Square

Contact Information

If you have any questions about this Privacy Policy, you can contact us at info@sunshinecitycounseling.com.

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